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Process Improvement
Process Improvement Intro
Process Monitoring
Business Control

Process Improvement

Process improvement consulting firms aim to improve business processes, customer or end-user experience, and overall operational efficiency via an integrated and holistic approach to problem solving. Here’s how we do it:

Assess and Evaluate

Understand the process, identify bottlenecks and inefficiencies, collaborate on root cause, and establish baselines.

Verify and Validate

Walkthrough and shadow and observe processes to verify and validate root causes and hypotheses.

Plan and Design

Design future state process and change management plan in collaboration with key stakeholders.


Implement changes holistically across people, processes, and technology.

Measure and Optimize

Monitor and track KPIs against established baseline and develop a plan for periodic optimization and improvement.

Schedule a free consultation with our process improvement experts.

Form in Layout

Areas of Expertise

  • Organizational & Process Assessments
  • Workflow Evaluation & Documentation
  • SOP Development
  • Manufacturing & Warehousing Processes
  • Distribution & Supply Chain Management
  • Order Fulfillment
  • Business Integration / M&A
  • Sales and Customer Service
  • Error Reduction Analysis
  • Quality Improvement
  • Program Management
Group of Experts

Our Clients

  • AEG
  • Arytza Passion for good food
  • Alaska Airlines
  • AT&T
  • Bank of America
  • BD
  • Borgata Hotel Casino & Spa
  • City of Seattle
  • Hoag
  • Las Vegas Convention and Visitors Authority
  • Mattel
  • Metrolink
  • Metro
  • North Los Angeles County Regional Center
  • Noble House Home Furnishings LLC
  • Pacifica Foods Preparers of Fine Custom Foods
  • Pacific Life
  • Russell Investments
  • Sony Pictures
  • Spirit
  • Stir Foods
  • Templeton Distillery Small Town Strong Spirit
  • Texas A&M University
  • U.S. Department of Energy
  • FEMA
  • USC University of Southern California
  • Young's Market Company