"Our Risk Analysis and Mitigation documentation as well as our entire HMP was recognized by FEMA as exemplary, and we appreciate the work that MLC has done."
"Design is so critical it should be on the agenda of every meeting in every single department."
"MLC’s documentation, workflows, and training materials provided us with a solid foundation to ensure ongoing consistency and quality of services, while improving the overall effectiveness of our daily processes."
"I can say that in working with MLC, they put their heart into the projects they work on. For us, that meant that they became a part of the team and as such, were able to hold us accountable to the culture we strive so hard to create and maintain by challenging us on what we do to ensure our actions align with our culture and values"